Privacy Policy

Last updated: August 2026

Distinct Character, a protocol of The Sovereign Bureau, is operated by Granite Field Holdings Ltd. Co. In this Privacy Policy, “Distinct Character,” “we,” “us,” and “our” refer to Granite Field Holdings Ltd. Co. in connection with its operation of the Distinct Character website, store, applications, inquiry forms, and customer portal.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit the Distinct Character website, purchase a product, submit an application or inquiry, access the Distinct Character portal, or otherwise interact with us.

By using the website or submitting personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly, information generated through your transactions and portal activity, and limited technical information collected automatically when you use the website.

Information you provide directly

Depending on how you interact with Distinct Character, we may collect:

  • Your name
  • Email address
  • Billing address
  • Telephone number, when provided
  • Information submitted through contact, inquiry, or application forms
  • Communications sent to customer support
  • Information provided when requesting a refund, correction, or other assistance
  • Practitioner name and contact information when you choose to enable practitioner access
  • Any other information you voluntarily provide

Order and transaction information

When you make a purchase, we may collect and retain:

  • Products purchased
  • Purchase date
  • Purchase amount
  • Billing information
  • Order status
  • Transaction identifiers
  • Refund or dispute information
  • Records associated with fulfillment and customer support

Portal and product-access information

When you access the Distinct Character portal, we may collect information necessary to provide and administer your purchased materials and portal features, including:

  • Portal access records
  • Protocol and resource access
  • Download activity
  • Protocol completion status
  • Progress-tracking information
  • Practitioner access selections and permissions
  • Information necessary to administer the duration and termination of portal access

Information entered through progress-tracking or practitioner-access features is collected only to provide and administer those features.

Technical information

When you visit or use the website, certain technical information may be collected automatically, including:

  • Internet Protocol address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Date and time of access
  • Website activity and error logs
  • Cookie and session information

2. How We Use Personal Information

We may use personal information to:

  • Process and confirm purchases
  • Provide access to purchased protocols, companions, and resources
  • Administer portal access and completion periods
  • Provide progress-tracking features
  • Enable practitioner access at the customer’s direction
  • Review applications and inquiries
  • Communicate application, inquiry, or cohort decisions
  • Send order confirmations, access instructions, and other transactional communications
  • Respond to customer-service requests
  • Process refunds and resolve payment disputes
  • Detect, prevent, and investigate fraud or unauthorized activity
  • Maintain the security and functionality of the website and portal
  • Enforce our terms, policies, and purchase conditions
  • Maintain tax, accounting, transaction, and business records
  • Comply with applicable legal and regulatory obligations
  • Protect the rights, property, safety, and integrity of Distinct Character, Granite Field Holdings Ltd. Co., our customers, and others

We do not use personal information for purposes materially different from those described in this policy without providing an appropriate notice.

3. Payment Processing

Payments are processed through Stripe.

When you make a payment, Stripe may collect information such as your name, email address, billing address, payment-method information, transaction amount, device information, Internet Protocol address, and fraud-prevention signals.

Distinct Character receives transaction confirmation and related billing and order information needed to process and administer the purchase. We do not intentionally collect or store complete payment-card numbers or card security codes on the Distinct Character website.

Stripe processes personal information according to its own privacy policy and legal obligations. You should review Stripe’s Privacy Policy for information about Stripe’s data practices.

4. Applications and Inquiries

The Self-Mastery Blueprint uses an application-first process. The Enterprise IP Mastermind uses an inquiry and review process.

Information submitted through these processes may include:

  • Completion status within the Distinct Character ecosystem
  • Current governance or integration status
  • Expertise domain
  • Existing intellectual-property assets
  • Commercial objectives
  • Readiness information
  • Information provided during an application review or strategic interview

This information is used solely to evaluate readiness, eligibility, viability, and fit for the applicable program or cohort.

Submitting an application or inquiry does not guarantee acceptance, admission, or an offer to participate.

5. Practitioner Access Information

Customers may choose to enable access for a licensed therapist or mental health professional through the Distinct Character portal.

When you provide a practitioner’s information, you represent that you are authorized to provide that information and request access on that person’s behalf.

Practitioner information and access permissions are used only to administer the access requested by the customer. Distinct Character does not independently disclose a customer’s portal information to a practitioner unless the customer has enabled or authorized that access.

Customers are responsible for managing and revoking practitioner access through the available portal controls.

6. Cookies and Similar Technologies

The website may use cookies and similar technologies that are necessary to:

  • Maintain shopping-cart and checkout functions
  • Process payments
  • Maintain website and portal sessions
  • Remember user preferences
  • Detect fraud and unauthorized activity
  • Protect website security
  • Diagnose technical errors
  • Support essential website functionality

Stripe and other service providers may place or use their own cookies and similar technologies when providing their services.

You may control cookies through your browser settings. Disabling essential cookies may prevent checkout, payment, portal, or other website functions from working correctly.

7. How We Disclose Personal Information

We may disclose personal information only as reasonably necessary for the purposes described in this policy.

Service providers

We may provide information to companies that support our operations, including:

  • Payment processors
  • Website-hosting and infrastructure providers
  • Email and transactional-communication providers
  • Website security and fraud-prevention providers
  • Technical-support providers
  • Professional advisers, including accountants, attorneys, and consultants

These providers receive only the information reasonably necessary to perform their services.

Practitioners authorized by the customer

We may make designated portal information available to a practitioner when the customer has expressly enabled or authorized that access.

Legal and safety requirements

We may disclose information when reasonably necessary to:

  • Comply with applicable law, regulation, subpoena, court order, or legal process
  • Respond to lawful requests from government or regulatory authorities
  • Investigate fraud, security incidents, or violations of our terms
  • Protect the rights, property, or safety of Distinct Character, Granite Field Holdings Ltd. Co., customers, or others
  • Establish, exercise, or defend legal claims

Business transfers

If Granite Field Holdings Ltd. Co. undergoes a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

8. Sale of Personal Information

Distinct Character does not sell personal information to third parties for monetary compensation.

We also do not permit service providers to use personal information provided by us for their own unrelated commercial purposes.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill purchases
  • Administer portal access
  • Provide customer support
  • Review applications and inquiries
  • Process refunds or disputes
  • Maintain tax, accounting, and transaction records
  • Enforce agreements
  • Protect against fraud
  • Comply with legal obligations

Portal access may terminate according to the completion and access period assigned to the purchased product. Termination of portal access does not necessarily result in the immediate deletion of all associated transaction, security, support, or administrative records.

Order and payment records may be retained after portal access ends when needed for accounting, tax, fraud-prevention, dispute-resolution, or legal purposes.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

10. Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to request:

  • Access to personal information we maintain about you
  • A copy of certain personal information
  • Correction of inaccurate or incomplete information
  • Deletion of personal information
  • Restriction of certain processing
  • Withdrawal of consent where processing is based on consent
  • Information about how personal information is used or disclosed
  • Portability of certain information
  • An appeal of a decision concerning a privacy request
  • Equal service and treatment when exercising applicable privacy rights

These rights may be subject to legal exceptions. For example, we may retain certain records when necessary to complete a transaction, comply with tax or accounting obligations, prevent fraud, resolve disputes, or establish or defend legal claims.

To submit a privacy request, email info@distinctcharacter.com with the subject line Privacy Request.

We may request information necessary to verify your identity and protect your information before completing a request. We will respond within the period required by applicable law.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

Access to personal information is limited to individuals and service providers who require it for legitimate operational purposes.

No website, portal, database, or method of electronic transmission can be guaranteed to be completely secure. You are responsible for protecting any login credentials, access links, devices, and email accounts used to access Distinct Character services.

12. Third-Party Websites and Services

The website or portal may contain links to third-party websites, platforms, or services.

This Privacy Policy does not govern the privacy practices of third parties. We are not responsible for the content, security, or privacy practices of third-party websites or services. Review the applicable third party’s privacy policy before providing personal information.

13. Children’s Privacy

Distinct Character services are intended for adults. We do not knowingly collect personal information from children under 13.

If we learn that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, services, technology, or legal obligations change.

The revised policy will be posted on this page with an updated “Last updated” date. Material changes may also be communicated through the website, portal, or email when appropriate.

Continued use of the website or services after an updated policy becomes effective constitutes acknowledgment of the revised policy.

15. Contact Information

Questions, concerns, and privacy requests may be submitted to:

Distinct Character
A protocol of The Sovereign Bureau
Operated by Granite Field Holdings Ltd. Co.
Email: info@distinctcharacter.com